If you are dissatisfied with any normally stocked Stren-Flex® product, you may return it for a full refund or credit at any time within 10 days following shipment. All items must be returned prepaid, and a return goods authorization number must be issued from the factory and included with the return. Returned items must be complete, undamaged, and in new condition. Special order items are not covered by the satisfaction guarantee and are subject to a restocking fee.Shop All Stren-Flex ProductsVisit Stren-Flex Website